Product Owner Volunteer

Operation Mobilization (OM)

Volunteer Role | Unpaid | Remote | Flexible Schedule

Role Overview

The Product Owner Volunteer serves as a key link between ministry stakeholders and the Technology Team, helping ensure that application enhancements and technology solutions align with organizational objectives and user needs. This role supports the planning, prioritization, and development of applications that help OM teams serve more effectively around the world.

About Operation Mobilization

Operation Mobilization (OM) is a global Christian mission organization dedicated to seeing vibrant communities of Jesus followers among the least reached. Through ministry, technology, and collaboration, OM equips people and teams around the world to share the hope of Christ and strengthen ministry effectiveness.

Responsibilities

• Maintain and prioritize application backlogs based on ministry priorities and user needs.
• Define and document business requirements, user needs, and enhancement requests.
• Develop clear requirements and user stories to support application improvements.
• Collaborate with stakeholders to ensure technology solutions support ministry objectives.
• Analyze business processes and identify opportunities for improvement.
• Document workflows, procedures, and operational requirements.
• Gather feedback from users and ministry teams to better understand business needs.
• Facilitate communication between stakeholders and technical contributors.
• Participate in validating and testing application enhancements and new capabilities.
• Support continuous improvement efforts for applications and related business processes.

What You’ll Gain

• Experience working with a global Christian ministry and multicultural teams.
• Practical experience in product ownership, business analysis, and application improvement initiatives.
• Opportunities to collaborate with ministry leaders, application users, and technology professionals.
• Experience gathering requirements, documenting processes, and supporting solution delivery.
• The opportunity to use your skills and experience to strengthen ministry effectiveness worldwide.

Preferred Qualifications

• Experience in product ownership, business analysis, application support, project coordination, or related areas.
• Strong analytical, organizational, and problem-solving skills.
• Ability to gather, document, and prioritize business requirements.
• Ability to analyze business processes and identify opportunities for improvement.
• Strong written and verbal communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience creating business process documentation, requirements documentation, or user guidance materials.
• Alignment with the mission, values, and Christian ministry focus of Operation Mobilization.

Time Commitment

• Flexible volunteer schedule.
• Remote opportunity.
• Hours may be coordinated based on availability and project needs.

Important Notes

• This is a volunteer, unpaid position.
• This role may be performed remotely.
• No employment relationship is implied or created by participation in this volunteer opportunity.
• All volunteers are expected to support and respect OM mission, values, and ministry objectives.